Services

We handle a wide range of products at our terminals, and offer various value added services. With our worldwide presence, our comprehensive range of services and our many decades of experience in logistics and engineering, we have the breadth and depth to act as your all-in-one partner.

Global forwarding

Katoen Natie is a well-known sea freight and airfreight solution provider and delivers highly flexible services through partnerships with leading carriers. We guarantee transport capacities and easily adapt to growing trade volumes – a key benefit when it comes to managing global supply chains.

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Inland water transport

Katoen Natie operates a fleet of barges for container transport between major seaports. By offering and promoting inland water transport, we are able to provide our customers a transport mode that is both economical and environment-friendly.

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Road & rail transport

With our expertise in road and rail logistics, we can deliver cost-effective solutions that meet your transport requirements. Katoen Natie offers a wide range of road and rail transportation services, including dedicated delivery services.

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Inspection & Quality control

Trading houses, processors and manufacturers of soft commodities know that the quality of their product is key.

Inspection and quality control services are essential to ensure a consistently high quality.

This is where Katoen Natie’s business unit General Cargo & Commodities comes into the picture. As an organization dedicated to defending your interests, Katoen Natie inspects and checks cocoa, coffee and other soft commodities from origin to final destination, from crop to consumer, worldwide!

We do all the checks necessary to make sure your product is up to specification and in conformity with quality standards. Our well-trained, professional staff checks for size, weight, defects, moisture content, fermentation level, fat content and everything else.

Our inspection services include:

  •       Quantity control
  •       Weighing control
  •       Sampling
  •       Full reporting

Our quality control services include:

  •       Humidity checks
  •       Bean count
  •       Pest control
  •       Cutting test for cocoa
  •       Cup test for coffee
  •       Chemical analyses of FFA, fat content, pH etc.
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Soft commodities

Katoen Natie’s business unit General Cargo & Commodities has a well established record in handling and storage of soft commodities, and understands the specific requirements pertaining to care, control and good husbandry for the safekeeping of stored commodities.

Our storage facilities are maintained to exacting standards, in line with the conditions required to protect the integrity of the cargo. Fumigation, spraying and environment-friendly methods of pest control are practiced by our highly trained staff.

Apart from coffee and cocoa beans, Katoen Natie handles and stores spices, cashew and other nuts, dried fruits, grains, tapioca, edible oils, soybean, rice, rubber, sugar, cotton, wool, corn, wheat, fertilizer, forestry products, milk powder etc.

Our range of services includes:

  • Storage and handling
  • Sampling and quality inspection
  • Certified weighing
  • Bagging of cargo
  • Pre-shipment inspection of cargo
  • Pre-shipment inspection and cleaning of containers
  • Pre-inspection of storage facilities
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Cocoa & Cocoa products

Katoen Natie’s business unit General Cargo & Commodities is a leading partner of chocolate manufacturers, trading houses and grinders in the cocoa industry, both for cocoa beans and cocoa products (liquor, powder, butter and cake).

Our many years of experience in handling and storage of cocoa and cocoa products, together with our well-trained professional staff, are the best guarantees of mutual success.

As a company we consider it our duty to store, handle and add value to your products in the best possible way.

Katoen Natie offers you the following services for cocoa and semi-finished cocoa products:

  • Reception, storage, handling, transport and issuing documents such as certificates of origin, phytosanitary certificates and health certificates
  • Sampling, inspection, quality control, reconditioning of damaged bags, brushing and rebagging

Katoen Natie is a fully certified organization, applying the highest quality, health and security standards. It is also approved, recognized and accredited by the world’s leading associations and exchanges for soft commodities (LIFFE, ICE and Sicom).

In order to keep up with global and local requirements regarding handling and storage of coffee, Katoen Natie is a member of various international confederations, associations and organizations.

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Coffee

Katoen Natie’s business unit General Cargo & Commodities is a trusted partner in handling and storage of coffee for leading roasters and traders around the world. Our thorough understanding and expertise in Arabica and Robusta coffee is constantly up-dated and fine-tuned by implementing new technologies that enables us to meet our customers’ requirements. With its specialist know-how and experience built up over many decades, Katoen Natie is able to orchestrate and optimize your supply chain management.

Katoen Natie offers you the following services for coffee:

  • Reception, storage, handling, transport and issuing documents such as certificates of origin, phytosanitary certificates and health certificates
  • Sampling, inspection, quality control, reconditioning of damaged bags, brushing and rebagging

Katoen Natie is a fully certified organization, applying the highest quality, health and security standards. It is also approved, recognized and accredited by the world’s leading associations and exchanges for soft commodities (LIFFE, ICE and Sicom).

In order to keep up with global and local requirements regarding handling and storage of coffee, Katoen Natie is a member of various international confederations, associations and organizations.

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High Care / High Value Cargo

Katoen Natie has a strong reputation in handling and storage of high care and high value cargo.  In our secure, clean and alarm secured warehouses we are able to unload cargo with high degree of care. We also provide quality controls and repacking if required.

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Project cargo

For all types of project cargo, business unit General Cargo and Commodities is well equipped with efficient and effective infrastructure facilities. We have experienced and specialized personnel and have access to a full range of material handling equipment such as cranes, forklifts, heavy lift trucks for sea and overland transport. Out of gauge loadings and unloadings is one of our specialties.

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Metals

As a fully certified organization, Katoen Natie is even approved and accredited by the LME, the world’s leading metal exchange. We are capable to handle container and break bulk shipments.  Several added values are possible, warranting, weighing, lotting, rebundling, assistance with financial services … Katoen Natie is truly independent and completely neutral asset owned company with complete controlled operations by ourselves, no subcontracting.

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Iron & Steel

Katoen Natie’s business unit General Cargo & Commodities provides customized and integreted logistics solutions to the iron & steel industry. Our skilled operators handle all types of cargo: coils, bars, plates, billets, ingots, tubes … Our services include stevedoring, handling, warehousing, transport and all administrative processing.

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Commodity plastics

Katoen Natie’s business unit General Cargo & Commodities has great expertise in the handling of commodity plastics: PP, PE, PET, PVC …

We are able to receive plastics in bags, octabins, big bags or even bulk.

Our logistics platforms are closely located to large consumer markets and are fully equipped to unload and store plastics to the highest professional standards.

Apart from inventory management, we offer a wide variety of services which add value to your product.  These range from all sorts of repacking to demetalizing, dedusting, deodorzing, sieving, grinding, blending and even optical sorting.

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General cargo

Whatever the size, Katoen Natie has the right equipment to handle your general cargo correctly, from the point of unloading to warehousing in our bonded warehouses and reloading on truck, railcar or in container. We are also a trusted partner in handling and storage of groupage cargo for leading manufacturers and LCL forwarders around the world.

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Tank cleaning

When it comes to moving your bulk products around, you need fast, reliable services of proven quality that fit seamlessly into your logistics chain. Katoen Natie has 7 bulk truck cleaning facilities at the heart of the chemical clusters in 5 European countries.

All our facilities are EFTCO-certified and provide ECD documents. We are specialized in the cleaning of non-hazardous products.

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Customs

Our customs service can arrange all requested customs documentation, all of which to be completed and submitted in line with local regulations. Besides being a specialist in customs, we also take care of all VAT-procedures for our customers.

How we can help you on customs level:

  • Providing advice for almost every kind of product
  • Executing customs activities: import-, transit- and export formalities
  • Bonded warehouses: different types of customs warehouses dedicated to the needs and advantages for the customer
  • Fiscal warehouses: VAT-warehouses

What we can offer you on VAT-level:

  • Providing advice in fiscal representation
  • Different formats of fiscal representation are possible
  • Offering complete VAT-administration for companies not established in Belgium
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ICT

Katoen Natie’s mission is to provide integrated and tailor-made logistics to a key number of industries and to clients all over the world. The ICT Solution Development department plays a critical role in the accomplishment of this mission. The department was set up to support Katoen Natie’s various business units, allowing business managers to gain a competitive advantage through analytics and process optimization, as well as providing end users with excellent services. In a flexible, straightforward environment, our specialized solution developers solve your strategic and operational issues!

People
The ICT umbrella covers a large area of expertise: our ICT professionals tackle a variety of challenges ranging from installing hardware and applications, to designing complex software, computer networks and information databases, as well as supporting entire systems. Our experts also manage data and make sure this information is accessible to the users.

Technology
Katoen Natie has its own global network, connecting the different locations around the world, to speed up the flow of information. Interfacing with external customer systems (such as SAP) is common practice. Microsoft Dynamics NAV® has been chosen as the software environment for creating progressive systems capable of serving large, multi-customer operations and dedicated on-site terminals. In a rapidly changing technological world, we closely monitor the latest technologies in fields such as radio frequency systems, bar coding, hub connections and EDI. Implementing these solutions has proved to be rewarding.

Creativity
Our main goal is to offer high quality tailor-made solutions. We do not just provide the hardware and software, we solve problems, provide support to industrial processes and ensure that information gets to the right person at the right time. Software development, set-up and maintenance of hardware and networks are done in-house, creating a flexible and cost-efficient operating environment.

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